Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your data.

Last updated: June 19, 2026

01Introduction

Freelance Prime ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our freelance management platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

02Information We Collect

We collect information that you provide directly to us when you:

  • Create an account and profile
  • Add clients, projects, invoices, and other business data
  • Upload files and documents
  • Communicate with us via email or contact forms
  • Use our services and features

Personal Information: Name, email address, phone number, business address, payment information, and profile details.

Business Data: Client information, project details, invoices, financial records, calendar events, tasks, and notes.

Usage Data: Information about how you use our application, including access times, pages viewed, IP address, browser type, and device information.

03How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues and security threats
  • Personalize your experience and provide relevant content
  • Send you newsletters and marketing communications (with your consent)

04Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • Data is encrypted in transit using SSL/TLS protocols
  • Data is stored securely using Supabase with encryption at rest
  • Access to personal data is restricted to authorized personnel only
  • We use industry-standard authentication and authorization mechanisms
  • Regular security audits and updates are performed
  • Multi-factor authentication (MFA) is available for enhanced security

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

05Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our platform (e.g., Supabase for database hosting, N8N for workflow automation)
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information

06Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Export: Request a copy of your data in a portable format
  • Opt-Out: Unsubscribe from marketing communications
  • Account Deletion: Delete your account and all associated data

To exercise these rights, please visit your account settings or contact us at privacy@freelanceprime.com.

07Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, regulatory, or security purposes.

08Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our application and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

09Children's Privacy

Our service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: privacy@freelanceprime.com
  • Email: support@freelanceprime.com
  • Website: https://freelanceprime.com/contact